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When the Fry's Electronics in Indiana opened years ago, they staffed one person per aisle, and even put a polaroid picture of them on the end of the aisle (in c
by eddieroger 8y ago
When the Fry's Electronics in Indiana opened years ago, they staffed one person per aisle, and even put a polaroid picture of them on the end of the aisle (in case you couldn't pick out the person in a white shirt and black pants). I don't think that staffing model lasted a year for them here, and having never been to a West Coast Fry's, I don't know if it was something they attempted here or the norm. But, in the case of other retailers (one of whom I work for), it is definitely not the norm in the US market, and is usually more like one or two per department, not aisle.
- sgslo 8y agoBack in the 90's and early 2000's this was a hugely successful model, its the period during which Fry's had its greatest expansion. On any given day of the week you could see a line of 30+ people waiting for a spot at one of 15+ registers. More recently many Fry's seem to have become ghost towns - even the banks of registers seemed to have thinned out, likely due to an expectation of never seeing that volume of customers again. The most probable explanation? Amazon. It's all the same cheap electronics.
- eddieroger 8y agoMy Fry's opened in the empty shell of a former Incredible Universe, and had 60 register bank on opening day (as Incredible Universe did). Even in the heyday, I don't remember all of the registers open, and also have seen them since thin down from 60 to maybe 30, and even then there are only 5 or 6 open at a time, even on the weekend. I agree Amazon is killing Fry's, and every time I go and try to support something non-Amazon, I'm filled with regret at the state of the store, and usually just place an Amazon order while frustratedly walking out empty handed.