Well telling people to think about how the other one would think might simply add another abstraction on top of normal empathy and therefore cause inaccuracy.

Well telling people to think about how the other one would think might simply add another abstraction on top of normal empathy and therefore cause inaccuracy. Especially in direct conflict between two parties I think it helps enormously. Usually it can explain how the other does not act in malice, but out of less hurtful reasons.