This has nothing to do with enterprise support, which is terrible and everything to do with the fact that Google has automated as much decision making as possib

This has nothing to do with enterprise support, which is terrible and everything to do with the fact that Google has automated as much decision making as possible and is terrible at interacting with customers. I'm not sure if it's the culture of secrecy or sheer cluelessness, but it's pretty bad. I'm not trying to slam them either, I still really like their products and use them.