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I wonder how prevalent this behavior is. Mozilla behaves the same towards browser extensions, which put business depends on. They removed our extension multiple
by shaneos 8y ago
I wonder how prevalent this behavior is. Mozilla behaves the same towards browser extensions, which put business depends on. They removed our extension multiple times, each time before asking for something different, be it uncompressed source code, instructions for how to build it, a second privacy policy separate from our sites policy and more. Each time we would have happily responded to a request promptly, but instead you find out when you’ve been shut down already.
Grace periods that respect your business should be a standard that all service providers hold themselves to
- ryan-c 8y agoIt sounds to me like Mozilla identified your extension as potentially malicious and prioritizing user safety, shut you down first. As far as I know, Mozilla has no business relationship with extension developers, so I would actually be very concerned if their first action wasn't to cut you off.
- jazoom 8y agoI can confirm Mozilla handles this very poorly. I had the exact same experience with them. It was so bad that I actually just left the extension off their store and now focus on Chrome. There is nothing dodgy about the extension. Mozilla was just being ridiculous.
- davidgerard 8y agoWhat was the extension? Specifically.
- jazoom 8y agoA companion extension to my price comparison website.
- ryan-c 8y agoThat entire class of browser extensions is shady. Do you make money on referrals to shopping sites?
- jazoom 8y agoNot from the extension (not that it would be against Mozilla's ToS if it did). It has other nice features to make our users' lives better. Thank you for judging my business without even knowing it.
- justinclift 8y agoMaybe link to the extension on the Chrome store, so people can see (if?) it's legit from their PoV? :)
- jazoom 8y agoI don't want anyone to misunderstand this as an advertisement. And it's an Australian website. If you're still keen shoot me a PM.
- justinclift 8y agoNah, not that keen personally (I don't even use Chrome). I was just pointing out that it would have been useful to have the URL to reduce confusion. :)
- jazoom 8y agoThe extension isn't the main event. The website is. The extension is currently a proof of concept that I plan to revisit later.
- ryan-c 8y agoBrowser extensions that say they help with comparison shopping are a very common type of "Potentially Unwanted Application" (PUA - aka malware with a legal team). The infamous Superfish is an example of this type of thing, and there are many others. I don't know anything about your business or the extension, I'm just pointing out that you're in a space that makes you suspicious by association.