4 ms·
Why months of free service? It’s easy to just calculate the lost hours during the outage and compensate for that with maybe a multiple of 2x, or 5x or even 10x
by matte_black 8y ago
Why months of free service? It’s easy to just calculate the lost hours during the outage and compensate for that with maybe a multiple of 2x, or 5x or even 10x on the monthly bill. Multiple months of free service for an outage of a few hours just sounds like consumer greed.
- makecheck 8y agoThis is one of those cases where I might agree if these companies weren’t actively trying to monopolize, failing to invest in their services, or trying to charge hand over fist in every possible way. Since ISPs are generally terrible though, they absolutely deserve to pay through the nose for every failure. It has to be punitively bad for them to fail, or they have proven that they just don’t care.
- chillacy 8y agoAnd to take a parallel into the business world, usually you'd pay extra for lines with higher SLAs, and I bet most consumers wouldn't bother.