3 ms·

This already a regular thing - see Medco/expressscripts who will mail you items. Additionally Pill pack address this on their website for temp. Controlled team

by grork 8y ago

This already a regular thing - see Medco/expressscripts who will mail you items. Additionally Pill pack address this on their website for temp. Controlled teams being shipped in a temp controlled way door to door (see Omaha steaks as an example of ‘it’ll be fine)

jcadam 8y ago
My employer recently changed up their prescription drug plan and now we're required to get any and all regular 'maintenance drugs' via expressscripts (we're also now limited to using Walgreens for acute/temp medications - apparently dictating which pharmacies you can use is becoming a thing with medical insurance). ExpressScripts is absolutely terrible. What once was a simple problem: Get a Rx from your doctor, go to any pharmacy and get it filled, has now become a painful process of: - Call doctor's office, ask them to send the Rx to express scripts. - Call express scripts, verify they have the Rx. - Two days before you run out of medication, you get an automated call from Express scripts telling you to call them back. - Call Express Scripts, wait on hold for 30 minutes. - Someone finally tells you that there's a problem with the Rx, and you need to call your doctor and have him re-send the Rx specifiying dosages, etc. in a a very specific way. This is Friday afternoon, of course, and your Doctor's office is already closed. - When you explain you're going to a miss a dose of a medication that is dangerous to stop suddenly, they absolutely do not care ("You'll have it in 5-7 days, once we receive all the info we need", click). It isn't just me. I overhear a lot of angry phone calls between employees and express scripts in the cube farm at work now. Employees are wasting work-time dealing with something that used to be simple - getting their prescriptions filled. Hope the shareholders are happy.

3 ms·

This already a regular thing - see Medco/expressscripts who will mail you items. Additionally Pill pack address this on their website for temp. Controlled team

by grork 8y ago

jcadam 8y ago
My employer recently changed up their prescription drug plan and now we're required to get any and all regular 'maintenance drugs' via expressscripts (we're also now limited to using Walgreens for acute/temp medications - apparently dictating which pharmacies you can use is becoming a thing with medical insurance). ExpressScripts is absolutely terrible. What once was a simple problem: Get a Rx from your doctor, go to any pharmacy and get it filled, has now become a painful process of: - Call doctor's office, ask them to send the Rx to express scripts. - Call express scripts, verify they have the Rx. - Two days before you run out of medication, you get an automated call from Express scripts telling you to call them back. - Call Express Scripts, wait on hold for 30 minutes. - Someone finally tells you that there's a problem with the Rx, and you need to call your doctor and have him re-send the Rx specifiying dosages, etc. in a a very specific way. This is Friday afternoon, of course, and your Doctor's office is already closed. - When you explain you're going to a miss a dose of a medication that is dangerous to stop suddenly, they absolutely do not care ("You'll have it in 5-7 days, once we receive all the info we need", click). It isn't just me. I overhear a lot of angry phone calls between employees and express scripts in the cube farm at work now. Employees are wasting work-time dealing with something that used to be simple - getting their prescriptions filled. Hope the shareholders are happy.