I don't think it is wrong. The engineers have even been clearer and more useful when they're talking about policy. Case in point: The question comes up: "Why

I don't think it is wrong. The engineers have even been clearer and more useful when they're talking about policy. Case in point: The question comes up: "Why aren't you bringing IE9 to Windows XP?" Answer from marketing guys: "XP isn't compatible." At best, the answer was "XP doesn't support hardware acceleration" from them. Followup question: "How do you run IE9 in a VM?" Answer from marketing: "Turn off hardware acceleration." Response: "WTF?" Engineer comes in: "Okay, let me clear this up... IE9 runs on top of D2D, which Windows XP hasn't got. D2D supports hardware or software acceleration, therefore you can turn it off for VMs. But the bottom line is that if we were to port IE9 to Windows XP, we'd have to write the lower levels from scratch, and it would become IE8 with a fresh GUI." Response: "Okay. That, I understand." Here's where the marketing guy either a) doesn't defer to the tech guy when it's appropriate or b) underestimates/misunderstands his audience and gives a flawed, unsatisfactory answer.