3 ms·
Same in Sweden. Warranty is 3 years by law, but the seller in responsible for whatever period that's not covered by the manufacturer. This sometimes results in
by fnordsensei 8y ago
Same in Sweden. Warranty is 3 years by law, but the seller in responsible for whatever period that's not covered by the manufacturer.
This sometimes results in customers being ping-ponged between seller and manufacturer a few times before the seller gives in.
- JadeNB 8y ago> This sometimes results in customers being ping-ponged between seller and manufacturer a few times before the seller gives in. Why would the seller give in, if it can always just ping the buyer back to the manufacturer one more time?
- Luc 8y agoBecause small claims court judges tend to side with the consumer in these cases.
- JadeNB 8y agoHow I wish I lived in that world. Here in the US, my wife recently had a nightmare situation where the insurance company insisted that they didn't cover a certain cost because they didn't know what it was sure, the hospital insisted that they had never assessed the cost and so couldn't explain it to the insurance, and yet somehow everyone seemed to agree that the never-assessed cost nonetheless absolutely had to be paid.