This is what happens when you do user testing and the users you primarily test are only internal folks. Apple, next time: take your prototype, throw a handful

This is what happens when you do user testing and the users you primarily test are only internal folks. Apple, next time: take your prototype, throw a handful of fine sand on the keyboard and shake... if it can't be fixed by customers (via canister air or removing/cleaning the keys), then rework. P.S., I am tying this now on this absolute crap keyboard with multiple letters sticky and repeating.