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Even the Google AI finds it frustrating to deal with automated IVR according to this article. That concept needs to get an award for one of the most awful UX to
by codeisawesome 8y ago
Even the Google AI finds it frustrating to deal with automated IVR according to this article. That concept needs to get an award for one of the most awful UX to ever exist - to say nothing about its (mis)use in phone numbers that could field emergencies.