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At this level, do you have "premium" access to Microsoft support? At some point the company actually listens to you, right? What happens when you contact them,
by mikec3010 8y ago
At this level, do you have "premium" access to Microsoft support? At some point the company actually listens to you, right? What happens when you contact them, get ahold of a person, and say "yeah we paid you $300k in license fees the last 3 years. This pretty basic feature of your product doesn't work. Can you fix it for us?"
Do they really just tell you to go pound sand when a corporate client asks them for support?
- dboreham 8y ago>Do they really just tell you to go pound sand when a corporate client asks them for support? I'm guessing they tell you to call Dell or HP because that's who's responsible for whether hibernation works on their specific machines.