I have tried both the Surface Book 1 and Surface Book 2 in order to switch from a MacBook Pro due to hardware and software quality issues. In both SB1 and SB2

I have tried both the Surface Book 1 and Surface Book 2 in order to switch from a MacBook Pro due to hardware and software quality issues. In both SB1 and SB2 Microsoft had to swap out each version 3 times before they asked me to just return it and perhaps look for another model. Why? It would shutdown randomly, I could not enable developer mode, Windows update would just throw errors and Microsoft could not solve it. Office would reinstall itself every 2-3 reboots. All issues were reproduced at a Microsoft Retail store location. I do feel Microsoft is headed in the right direction, but they are not quite there yet. This being said Microsoft had regained my respect over the last few years after losing it in the late 90's, early 2000's.