What about the question of no-shows? If your assistant can make bookings easily - you can make a load and then choose where you actually go later. That's actua

What about the question of no-shows? If your assistant can make bookings easily - you can make a load and then choose where you actually go later. That's actually one reason why restaurants like phone booking - because if you've had the human interaction of talking you're less likely to not show up. The likely upshot is that the industry will have to move to paying for bookings.