3 ms·
Pretty much every time there's a slack outage it takes them a solid 20 minutes to update their status page. Several times I've emailed them 10 minutes into an o
by parliament32 8y ago
Pretty much every time there's a slack outage it takes them a solid 20 minutes to update their status page. Several times I've emailed them 10 minutes into an outage (following "nobody at the office can reach slack, but their status page says smooth sailing, we should do more diagnostics in case it's office internet or something..."), then gotten a response 10 minutes later to the tune of "we're aware, we just updated our status page, go look at that". I think they consider updating their status page a PR problem, so they avoid if if the issue can be fixed in under X minutes.
Which also makes their uptime totals completely bogus.