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So, what is the solution if, for social reasons, people simply reject talking to an AI assistant by hanging up the phone ? I'm not sure that I would be particu
by TimJYoung 8y ago
So, what is the solution if, for social reasons, people simply reject talking to an AI assistant by hanging up the phone ? I'm not sure that I would be particularly happy to know that the person themselves couldn't be bothered to call me in person.
And, wasn't this the same issue with Google Glass, that it was somewhat problematic in social environments ?
- blacksmith_tb 8y agoPresumably businesses are willing to put up with a fair amount from their prospective customers - especially if many people start using Duplex. Your argument would hold for a CEO who has her executive assistant call to make the appointment too - would the employee on the other end be upset she couldn't be bothered to call herself?
- mehh 8y agoAs opposed to a foreign call centre where they can't understand what I'm saying and only know how to respond to a script ;)