From the Google SRE book: > Google has found IRC to be a huge boon in incident response. IRC is very reliable and can be used as a log of communications about

From the Google SRE book: > Google has found IRC to be a huge boon in incident response. IRC is very reliable and can be used as a log of communications about this event, and such a record is invaluable in keeping detailed state changes in mind. We’ve also written bots that log incident-related traffic (which is helpful for postmortem analysis), and other bots that log events such as alerts to the channel. IRC is also a convenient medium over which geographically distributed teams can coordinate. https://landing.google.com/sre/book/chapters/managing-incidents.html https://landing.google.com/sre/book/chapters/managing-incide...