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Real humans don't behave like that. They behave in all sorts of weird ways when they know that they're interacting with a machine. They SHOUT, O-VER-E-NUN-CI-AT
by jdietrich 8y ago
Real humans don't behave like that. They behave in all sorts of weird ways when they know that they're interacting with a machine. They SHOUT, O-VER-E-NUN-CI-ATE and use unnatural sentence fragments, which craters the accuracy rate of a speech parsing algorithm that was trained on natural speech. They get instantly frustrated, because they assume that this machine will be just as stupid as the archaic IVR system that their bank uses. They assume it's a scam robocall or a prank and hang up without saying anything.
Acting like a human is by far the most efficient option for a system that is designed to do what Duplex does.
- nerdponx 8y agoHow are you supposed to tell whether an automated system is intelligent or not? Sometimes the voice prompt tells me to "speak in full sentences", but it doesn't understand what I'm saying anyway.
- yifanl 8y agoThat would be a fault of the system then.
- jonknee 8y agoGoogle solved this by having it talk to you naturally so you never even consider responding differently. Seems like a winning idea.
- fjsolwmv 8y agoOnly non native speakers think duplex sounds human
- pnloyd 8y agoI'm native and I think it sounds pretty damn close. I could see myself getting through a simple conversation with it without getting suspicious (that's assuming that I had absolutely no reason to believe it was a system from the start)
- theptip 8y agoHow are you supposed to tell whether a human is intelligent or not? Why wouldn't the same process hold here?