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It's interesting to me that the update messages are posted every 30 minutes from 1st notification until resolution. Judging by this and every other outage I ass
by castis 8y ago
It's interesting to me that the update messages are posted every 30 minutes from 1st notification until resolution. Judging by this and every other outage I assume this is automatic, and probably implemented to appease the people who are probably frustrated by the outage.
https://status.slack.com/2018-06/142edcb9e52c7663 https://status.slack.com/2018-06/142edcb9e52c7663
- switch007 8y agoWe have a similar policy at $WORK (but manual). In our experience customers go mental if you say absolutely nothing.
- patrickxb 8y agoGood catch...definitely updating every 30 minutes exactly.
- parliament32 8y agoThere is also zero information in those statuses, which kinda defeats the purpose. Might as well just have the status landing page with no details.