Paying customers usually get back credits from slack after downtime, I have a recollection that free accounts also got something at some point. * Slack refunds

Paying customers usually get back credits from slack after downtime, I have a recollection that free accounts also got something at some point. * Slack refunds customers 100x amount paid during outage - https://news.ycombinator.com/item?id=16487812 https://news.ycombinator.com/item?id=16487812 * https://get.slack.help/hc/en-us/articles/204113126-Service-Level-Agreements-SLA- https://get.slack.help/hc/en-us/articles/204113126-Service-L...