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Previous outages: https://news.ycombinator.com/item?id=16108912 https://news.ycombinator.com/item?id=16108912 - 5 months ago (longer discussion) https://news.

by anonu 8y ago

Previous outages: https://news.ycombinator.com/item?id=16108912 https://news.ycombinator.com/item?id=16108912 - 5 months ago (longer discussion) https://news.ycombinator.com/item?id=15597461 https://news.ycombinator.com/item?id=15597461 - 7 months ago https://news.ycombinator.com/item?id=15597431 https://news.ycombinator.com/item?id=15597431 - 8 months ago https://news.ycombinator.com/item?id=13811815 https://news.ycombinator.com/item?id=13811815 - 1 year ago https://news.ycombinator.com/item?id=10616743 https://news.ycombinator.com/item?id=10616743 - 3 years ago

rileyt 8y ago
There is also this https://status.slack.com/calendar https://status.slack.com/calendar, but they seem to grossly under report the actual downtime... [edit] note that including this outage, they are reporting to have missed their monthly uptime guarantee 3 months in a row.
- dexterdog 8y ago
  Yeah, stripe does the same thing with their status page. I get alerts that they have an outage at least once a week and more often than not it never shows up as anything in their history. Honestly this is my only significant beef with the service and I've been using it for years now with multiple integrations.
nojvek 8y ago
In light of how Slack and other companies haven't been able to get a decent level of uptime, I have to say, the company known to make huge web applications that don't go down in shame every couple of months is probably Google. I can't remember the last time Gmail was down. It just works! If google is down, probably your internet is down. Their expertise and discipline in distributed applications is unrivaled. I'm guessing because they have datacenters everywhere with huge fat pipes in between, and their SREs are probably top notch who don't take shortcuts. Google gets a whole bunch of things wrong at times, but somethings I gotta say, they've nailed it.
- SmellyGeekBoy 8y ago
  Facebook springs to mind as well.
  - dawnerd 8y ago
    And it makes headlines when they are down even partially. Same with iCloud (although their track record isn’t the greatest)
  - seba_dos1 8y ago
    Facebook quite often breaks their stuff and/or goes down, however, their outages usually last for just a few minutes.
    - wlesieutre 8y ago
      They recently pushed out an iOS update for Messenger that crashed to springboard any time you tried to resume it from background. It took a couple of hours to get a new build up, plus however long for affected users to all install the new version. I'd love to hear the story of how that made it through testing.
      - wuliwong 8y ago
        What does "crashed to springboard" mean?
        eric_h 8y ago
        springboard is essentially the Finder application on the iPhone - so crashed to springboard means crashed to home screen, basically.
        wlesieutre 8y ago
        Sorry, should have just said "home screen" for clarity, but SpringBoard is the iOS application that makes the home screen. It's akin to Finder. A fresh launch of Messenger worked until you switched out and put it in the background. When you tried to resume it (either from home icon or task switcher) it would immediately die and could be launched fresh on the second try. Basically every time you wanted to use it you either had to kill it in the app switcher and then launch it, or launch it twice. https://www.theverge.com/2018/6/15/17468136/facebook-messenger-ios-update-crash-bug https://www.theverge.com/2018/6/15/17468136/facebook-messeng... My favorite part is that since Facebook doesn't do useful release notes (best guess because they're testing different features on different users and changes never actually land for everyone in a specific version), all the App Store said for the busted version was "We update the app regularly to make it better for you!" Oooops. Though that's an interesting thought, I wonder if a feature had rolled out to a subset of users and it was crashing because it tried to pull some piece of account info that doesn't exist on accounts without it? Testing still should have caught that, but if the test accounts were all testing the new feature I could see it sneaking through. From my end it looked like a 100% reproducible crash on resume which is pretty sad to release.
deleted 8y ago
[deleted]

by anonu 8y ago

rileyt 8y ago

There is also this https://status.slack.com/calendar https://status.slack.com/calendar, but they seem to grossly under report the actual downtime... [edit] note that including this outage, they are reporting to have missed their monthly uptime guarantee 3 months in a row.

dexterdog 8y ago
Yeah, stripe does the same thing with their status page. I get alerts that they have an outage at least once a week and more often than not it never shows up as anything in their history. Honestly this is my only significant beef with the service and I've been using it for years now with multiple integrations.

nojvek 8y ago

In light of how Slack and other companies haven't been able to get a decent level of uptime, I have to say, the company known to make huge web applications that don't go down in shame every couple of months is probably Google. I can't remember the last time Gmail was down. It just works! If google is down, probably your internet is down. Their expertise and discipline in distributed applications is unrivaled. I'm guessing because they have datacenters everywhere with huge fat pipes in between, and their SREs are probably top notch who don't take shortcuts. Google gets a whole bunch of things wrong at times, but somethings I gotta say, they've nailed it.

SmellyGeekBoy 8y ago
Facebook springs to mind as well.
- dawnerd 8y ago
  And it makes headlines when they are down even partially. Same with iCloud (although their track record isn’t the greatest)
- seba_dos1 8y ago
  Facebook quite often breaks their stuff and/or goes down, however, their outages usually last for just a few minutes.
  - wlesieutre 8y ago
    They recently pushed out an iOS update for Messenger that crashed to springboard any time you tried to resume it from background. It took a couple of hours to get a new build up, plus however long for affected users to all install the new version. I'd love to hear the story of how that made it through testing.
    - wuliwong 8y ago
      What does "crashed to springboard" mean?
      - eric_h 8y ago
        springboard is essentially the Finder application on the iPhone - so crashed to springboard means crashed to home screen, basically.
      - wlesieutre 8y ago
        Sorry, should have just said "home screen" for clarity, but SpringBoard is the iOS application that makes the home screen. It's akin to Finder. A fresh launch of Messenger worked until you switched out and put it in the background. When you tried to resume it (either from home icon or task switcher) it would immediately die and could be launched fresh on the second try. Basically every time you wanted to use it you either had to kill it in the app switcher and then launch it, or launch it twice. https://www.theverge.com/2018/6/15/17468136/facebook-messenger-ios-update-crash-bug https://www.theverge.com/2018/6/15/17468136/facebook-messeng... My favorite part is that since Facebook doesn't do useful release notes (best guess because they're testing different features on different users and changes never actually land for everyone in a specific version), all the App Store said for the busted version was "We update the app regularly to make it better for you!" Oooops. Though that's an interesting thought, I wonder if a feature had rolled out to a subset of users and it was crashing because it tried to pull some piece of account info that doesn't exist on accounts without it? Testing still should have caught that, but if the test accounts were all testing the new feature I could see it sneaking through. From my end it looked like a 100% reproducible crash on resume which is pretty sad to release.

deleted 8y ago

[deleted]