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I’ve gotten proactive emails from our account manager when they release new/cheaper instances and they offer us the option to transition and get a credit for ou
by njovin 8y ago
I’ve gotten proactive emails from our account manager when they release new/cheaper instances and they offer us the option to transition and get a credit for our existing RIs.
We aren’t a huge account (less than 30k/month) so I thought this was a nice gesture on Amazon’s part.
- scrollaway 8y agoOur 15k/month account did not get such an email when they introduced the dc2 redshift class, despite most of our spend being on Redshift.
- Joe8Bit 8y agoI'm consistently surprised at how big the variance in quality of service is from different AWS account managers; seemingly regardless of the size of account. The 2/3 reps we've had have been night and day in the level of service they've given us, and we're a top 10% customer by volume.
- joeharris76 8y agoRecommend checking who the account emails are configured to be sent to. Often they go to a finance person who may not understand the importance of some communications such as this.
- chillydawg 8y agoAWS probably want the old less power efficient gear out of their DCs as soon as possible.
- deleted 8y ago[deleted]