I remember reading about this system in some business class. They're generally well-received by staff, prevent arbitrary termination, and give feedback to manag

I remember reading about this system in some business class. They're generally well-received by staff, prevent arbitrary termination, and give feedback to manager who may not know what the realities of the job are. Is Amazon's version of it any good? I don't know, but I do know there's literature on it. I can appreciate the cynicism of Amazon trying to manipulate things in their favor, but you're forgetting that this is a check on the authority of managers to empower workers. Without such a system the person would have just been fired and they would have had no recourse. It's like giving a homeless man a dollar and he goes "what, you can't spare 5?"