4 ms·
Red Robin has had the tablet thing for a few years now, you pay on the tablet and it lights up green when you're good to go, you can just leave after that. That
by Jach 8y ago
Red Robin has had the tablet thing for a few years now, you pay on the tablet and it lights up green when you're good to go, you can just leave after that. That sounds like your main complaint; personally I've eaten at enough chinese places that getting my bill from a sluggish staff and getting out has never been a big problem... I want the tablet expanded to the rest of the experience at Red Robin (and elsewhere) though -- tap my order, tap for refills, things delivered and taken away via robot... Maybe one day.
- DrScump 8y agoChili's has a table kiosk. It would be fine but for the fact that many deviations (including Chili's own gift cards) fail without explanation, requiring manager intervention. And the manager inevitably fails to process the promos (free drink or chips), requiring another intervention (e.g. splitting the promo items to another check, then comping it). Every single egift card fails. And the bonus cards don't even have QRcodes, and there is no way for the patron to enter them. It's just stupid.