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Is it just me, or does it feel like restaurant service staff provide less service than they used to? They're often spread out over too many tables, and it seem
by logfromblammo 8y ago
Is it just me, or does it feel like restaurant service staff provide less service than they used to? They're often spread out over too many tables, and it seems like their role is scripted rather than adaptive. The chain restaurant dining experience just seems very hollow now.
- kevin_thibedeau 8y agoI'm always bemused when walking into a nearly empty chain restaurant and the greeter has to struggle with where to seat you.
- paulie_a 8y agoI was told I needed to download an app at one Chicago restaurant to get a table. It was nearly empty but the app said 20 minutes... It is a very well known place. I was also told by the bartender he is not going to get me a beer and a server will be around at some point. I got my beer eventually. But after waiting for a table for 40 minutes I just left without even paying, no one seemed interested in cashing me out. I literally had better service at the Chicago DMV.
- logfromblammo 8y agoIt's all part of the script. They insert an artificial expectation that one must wait to be seated to manufacture a sense of popularity, trendiness, and exclusivity. Sounds like another Chicago restaurant that I visited once. Once. That establishment remains to this day the only place where I have ever left a $0.02 tip--worst service I have ever experienced as a restaurant customer.