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On a side note, the ordering kiosks in McDonalds are the best thing ever. Customizing an order is way less error prone this way than verbally. And the line is a
by cm2012 8y ago
On a side note, the ordering kiosks in McDonalds are the best thing ever. Customizing an order is way less error prone this way than verbally. And the line is always shorter.
- niftich 8y agoI've found the kiosks to be laggy and inconsistent in accepting touch input; any orders that have multiple different items take longer for me to key in at the kiosk than to verbally express at the counter. But having the ability to customize items to your exact specifications is very nice; reminds me of the old Burger King wrappers that had icons for ingredients around the edges, with the intention of their inclusion or omission for custom orders being marked, but it's a practice I've never observed being used. The McDonalds in-app ordering and pickup is a superior experience to the kiosk, but it needs location to be on.
- DrScump 8y agoThe McDonalds in-app ordering and pickup is a superior experience ... If you don't mind the fact that they suck all your private Contacts information off you device and track everywhere you travel. Is it worth it? Really?
- clircle 8y agoMy wife and I were just at a McDonalds in Portugal that had about 10 kiosks placed in groups toward the front of the store. This was one of those multi-floor, 100+ customers at a time McDs. I like the kiosks for the reasons you mention, but the arrangement of them in the floor plan made it impossible for people to figure out how to form a line. It was just chaos.
- cellularmitosis 8y agoI've seen similar problems with this layout at airport check-in kiosks (and been accused of "cutting line", when there was no obvious line, etc).
- arantius 8y agoOverall agree, but for some reason I can't grasp, they never have the full menu, at any such place I've ever used them.