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Compared to Twilio, Tropo has an awful API. Also, a few features Tropo publicizes (esp. to do with IM) just don't work - you end up going to another Voxeo compa
by paulhart 16y ago
Compared to Twilio, Tropo has an awful API. Also, a few features Tropo publicizes (esp. to do with IM) just don't work - you end up going to another Voxeo company to get semi-working functionality (IMified), but then some of that IM functionality doesn't work either, and IMified support is non-existant.
Personally, I hope that Twilio goes all-in on the "communications" part of "cloud communications". I'd gladly pay for working and supported IM endpoints with a sane API.
- akalsey 16y agoI'd love to hear what it is you don't like about Tropo's API. Also, what IM issues did you have? IMified's tech is what's driving the Tropo IM integration, and I'm one of the IMified founders, so I can probably help you with you with that.
- paulhart 16y ago:) AIM is screwy on IMified - I've posted on the support site but haven't heard anything yet. Apparently I have an account online, but it's not connected to anything. See the post at: http://help.imified.com/discussions/problems/326-unable-to-add-gtalk-or-aim-accounts http://help.imified.com/discussions/problems/326-unable-to-a... MSN works on IMified but doesn't work on Tropo - that's just odd, as you yourself said that the IMified system powers Tropo's IM integration (and the UI at Tropo hints at that from a third party perspective). The bot.im users still aren't appearing on Google Talk, and I can't seem to add an additional account through GTalk directly. BTW, though I didn't mention this in our Twitter chat earlier, I far prefer the API that IMified offers to that of Tropo.