The same way as marketing "experts" could become used to use sophisticated computer analysis and isolate their selves in their computers, forgetting to walk th

The same way as marketing "experts" could become used to use sophisticated computer analysis and isolate their selves in their computers, forgetting to walk the street and ask customers, those people could isolate from the real criminals. And criminals use codes when talking on the phone, thinks like "making the bed" could be the code to steal something, "drink soda" putting a bomb, so you need the serious work anyway.