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Have you considered that this may be by design? Have you considered paying for the service?
by saltypal 8y ago
Have you considered that this may be by design? Have you considered paying for the service?
- hamburglar 8y agoOf course it's by design. And sure, I've considered paying for it, but I don't. Does that mean my complaints about the free service are somehow invalid? I'm still a customer, just a different kind of customer, and if they make the experience bad enough for me that I avoid it in some circumstances, that's relevant to their interests. If they didn't want free-tier customers, they wouldn't be offering the free-tier service.
- ggg9990 8y agoThe free tier is to get paid users. If you have no chance of being paid, Spotify hardly cares whether you stay or go.
- QasimK 8y agoI’m sure Spotify would rather everyone that isn’t going to pay use their free product than move to competitor X.
- viraptor 8y agoPros: they potentially play the Spotify ad to their friends, effectively advertising the service. Cons: each playback means bandwidth + royalties cost. So the question is, does the probability times the return from their friends bring more money than the free playbacks? I'd really like to know the answer.
- hamburglar 8y agoIf Spotify hardly cared whether free tier users stay or go, the value of their advertising spots would eventually be driven to zero. Do you really think they're going to do that?
- ggg9990 8y agoTo a first approximation that’s true. Premium revenues are ~90% of their revenue.
- tinus_hn 8y agoHaving the free version cause permanent disabilities is not a smart design at all.