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It's possible that something has changed between your last visit and today... Given that Apple announced a recall, I'd say it's highly likely that they think t
by prewett 8y ago
It's possible that something has changed between your last visit and today... Given that Apple announced a recall, I'd say it's highly likely that they think they have fixed it.
- gnicholas 8y agoI am curious about this also. And since I have an appt at the Apple Store tomorrow for my busted keyboard, I will be reporting back! Hopefully they will at least have a permanent fix by the time the 4-year period is up, even if they don’t have it ready yet.
- gnicholas 8y agoReporting back: the Apple Store Stanford was able to remove the key and clean underneath it. They said if it happens again they can replace the top case, but that this happens out of store and takes 3-5 business days. (They can apparently do this in-store as well, but if something goes wrong then they have to send it out to be taken care of. Also, it's no faster if they do it in-store, apparently). They did not know whether the new program involved replacing keyboards with improved keyboards that might be less prone to these problems.
- threeseed 8y agoMy last visit was 4 days ago. I can confirm that the same top case part number has been used in all cases.