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Here's their first ad campaign: Lenovo - we don't charge $257 to fix your space bar.
by bitmapbrother 8y ago
Here's their first ad campaign:
Lenovo - we don't charge $257 to fix your space bar.
- post_break 8y agoLenovo, we send out a "technician" who sometimes breaks your laptop more than it was before. Joking aside Lenovo can be super hit or miss with their "repairs"
- volkl48 8y agoLenovo is pretty terrible with parts availability. It's not uncommon for parts for an enterprise-class, in warranty laptop to be unavailable/on a long lead time. Dell is far better with parts availability, although (much as I personally don't like them), Apple is better than either.
- nandhp 8y ago> Lenovo is pretty terrible with parts availability Really? That's too bad - I had to replace the fan on my Lenovo T500 some years back (~2011) and they had sent one overnight-by-10:30 (and it was pretty inexpensive, too). It certainly made an impression. I guess back then IBM still ran the parts and service business, even though Lenovo had taken over the manufacturing and marketing several years before.
- boomskats 8y agoThe one time that happened to me I called them and they upgraded the required parts for me FOC under warranty and shipped them over within 48 hours. I've read stories on /r/thinkpad of it being a bit hit and miss sometimes, but they've been very good to me for the last 10 years or so. Far better than my experiences with Apple (not dealt with Dell).