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I'm pleased they're doing this, but that rubbed me the wrong way too. It is clearly a design problem with the keyboards themselves, it wasn't some manufacturing
by Someone1234 8y ago
I'm pleased they're doing this, but that rubbed me the wrong way too. It is clearly a design problem with the keyboards themselves, it wasn't some manufacturing defect.
- gowld 8y agoA design problem can push tolerances to the point where it fails in a small percentage of cases (environments with rougher handling, temperature, or humidity). If the problem affected a large percentage, it likely would have been caught and fixed before release, which is cheaper than burning labor, parts, and PR in a recall.
- Someone1234 8y ago> If the problem affected a large percentage, it likely would have been caught and fixed before release By that logic no product would ever have a mass recall, but they do, just as this one does.