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I've had my topcase replaced and the problems just came back months later. Does anyone know if they have a solution to this problem or is their plan to just hav
by caseywebdev 8y ago
I've had my topcase replaced and the problems just came back months later. Does anyone know if they have a solution to this problem or is their plan to just have me ship my machine to them every six months and avoid the class action?
- threeseed 8y agoThe problem is that you’re getting dust, food etc. behind the keys. The solution is to use a keyboard cover. It also helps with noise as well.
- urda 8y ago> The solution is to use a keyboard cover. Not an acceptable solution. Dust and other small particles shouldn't defeat a laptop keyboard.
- threeseed 8y agoWell I don’t work for Apple so can’t help you further. It is a solution though albeit I agree not a perfect one.
- dsego 8y agoIs this the “you're holding it wrong” argument?
- threeseed 8y agoI’m not making a argument. I hate the design more than anyone. The problem has been acknowledged by Apple as being particles of dust, food behind the key mechanism. So the obvious solution is to cover the keys. I’ve had a cover for a while and now have had zero issues.
- bitwize 8y agoI'm sure Apple has a generous keyboard-cover licensing program for third-party vendors.
- srgpqt 8y agoSeriously, “You’re holding it wrong” all over again? The problem didn’t exist in the previous generation macs. Keyboardgate yet again.
- JustSomeNobody 8y agoThis is the tech equivalent of victim blaming.
- dfabulich 8y agoI'm confused about something. I keep hearing people say that they're replacing their "topcase" to fix this. What is the topcase? I thought the "topcase" was the screen.
- thinkythought 8y agothe keyboard, palmrest/keyboard surround, and batteries are all one unit. they replace the whole thing if you need a new battery too. It's been like this since 2012~
- thebluehawk 8y agoNo, the screen is the screen. The lower part of the laptop (where everything but the screen lives) has a case made of two pieces of aluminum. The topcase, which is the top half of the aluminum body, and has the keyboard mounted very deep into it as well as the logic board and other parts. There is a smaller piece of aluminum that screws to the topcase to hold everything inside.
- abrowne 8y agoClose. The bottom case is just a panel, not holding anything in, so removing it just gives access to the inside. Everything is attached to the top case, but some parts, like the display hinges and motherboard, are removable at the shop, while others, like the keyboard, plus the trackpad and battery for retina MBPs and newer, are part of the top case assembly part. (The 12-inch MacBook is different: some parts are attached to the bottom case, like, iirc, the motherboard.)