It got so bad at my last job that we mandated a new channel for any discussion longer than 3 lines, between any 2 SMEs, on any topic. They still use an applicat

It got so bad at my last job that we mandated a new channel for any discussion longer than 3 lines, between any 2 SMEs, on any topic. They still use an application's worth of Powershell scripts to create and archive dozens of channels per day, and automatically update the associated Zendesk ticket.