3 ms·
I design restaurants. I'm well versed on all the latest trends in food technology. I helped a few companies grow including some that have hit national news. I w
by Kagerjay 8y ago
I design restaurants. I'm well versed on all the latest trends in food technology. I helped a few companies grow including some that have hit national news. I work with some international chains spanning 200+ restaurants and have worked with a couple fortunre 500 companies. I've met some famous chefs as well. Visited a few factories that span 2 square miles that produce only equipment.
I can tell you people want to buy the cheapest stuff possible to get stuff done. Unless they've tried the cheapest stuff possible, and realize that paying more for extra features might be worth it(but not always sometimes the cheaper things are better). The only end users that would use this are high-end establishments willing to invest in both footprint space, maintenance, and high upfront cost. The 2nd market would be for the marketing appeal in an open kitchen and the cool robotics. The 3rd market would be for someone who wants to cook patties but need a self contained hood system, and those run for about $10k, so adding an initial investment might be worth it.
Some of the problems that this robot solves are solved by independent machinery already.
- There's already machines that cut, slice, and toast buns on a timed conveyor belt. Examples: http://www.bellecocooking.com/services.html http://www.bellecocooking.com/services.html . These are used in panera bread
- Someone dedicated to burger flipping is generally cooking multiple patties all in one go. There are also few pieces of machinery that broil on both sides at specific cooking curve temperatures, so you cook a patty like you would a panini. This eliminates the need for "flipping burgers" producing a more consistent dining experience, with an operator needing to attend to the beeping noise when the burger is finished. http://www.taylor-company.com/en/products/commercial-grills/commercial-grills http://www.taylor-company.com/en/products/commercial-grills/...
- Cutting onions, tomatoes, and lettuce is a completely unnecessary step. Most places would buy from sysco or another food distributor that precuts it at a factory.
When we look at labor intensity of making a burger, tasks are generally divided into the following approach
- 1. One person flips burgers and handles raw meat only (Cross contamination)
- 2. Another person assembles the burger + the precut veggies + adds sauce + assembles + wrapping it.
- 3. Another person handles the register (Cross contamination)
- 4. Same person usually calls number and delivers person the order
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While one person can fulfill multiple roles, you have to swap out gloves constantly (cost of swapping tasks), so its more feasible to have a dedicated person to each task. The most important step in making a burger is the patty itself, its the MVP and the longest step in the process. Assemblying the burger is already fairly precise as well, there are specialized squeeze bottles for dispensing specific amount of sauce, everything is precut, etc.
The actual burger bot production line style is not new. There are a few pieces of specific foodtypes that capitalize on assembly line production inside of a restaurant, these are the following:
- Donut production (Krispy Kreme). Step 1 would be dipping the donut in a fryer, step 2 is coating it with sugar and frosting, etc. When you think of assembly line production inside a physical kitchen, this is the first thing that comes to mind. They machinery operates automates step 1 in the process. Example: https://www.youtube.com/watch?v=0l013vVp3OU https://www.youtube.com/watch?v=0l013vVp3OU
- Japanese restaurants in Japan. Or go to a fancy McDonalds, Wawa, airport restaurants, etc in the states. Many times you'll see step 3 automated, because let's face it I'd rather deal with a kiosk that never makes an ordering mistake over some fresh hire from some high school. Step 4 is sometimes automated in Japan as well with conveyor belts, especially in sushi restaurants. You'll see steps 1 and 2 automated with specialized sushi packing rice machines and rollers. Example: https://www.youtube.com/watch?v=R47tfK1dna8 https://www.youtube.com/watch?v=R47tfK1dna8
- Sandwich prepackagers for grocery stores. Tesco is a good example. This is a good example: https://www.youtube.com/watch?v=HS_hnmHWEcg https://www.youtube.com/watch?v=HS_hnmHWEcg. But the thing with this though, when you scale to an industrial level - your demands for production are consistent and predictable. This is not true for restaurants. Some hours are incredibly crazy while some are incredible dead (3pm to 5pm). Certain reasons might be booming others might be slow, depending on a number of factors. Not all restaurants cater to the same crowd - some cater to locals, others tourists and convention goers, etc.
- In addition, Step 4 is currently being automated by many companies. Servers and hostsess are generally not the MVP in a fast casual dining restaurant, people come for food not service. Think of delivery based robots, there's a couple of them I can't remember their names offhand.
- Burgerfi merges step 3 and 4 so the service staff knows where you are sitting for that order.
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This machine is looking to do both assembly and cooking. Unless this robot provides more value than its costs (upfront cost, maintenance, footprint oppurtunity cost) vs 2 waged employees, most business owners won't go for it. There are machines such as the misorobot that capitalizes only on the raw meat step, https://misorobotics.com/ https://misorobotics.com/.
You can't really compare this same process to something like subway. Everything at subway is already either precooked so cross contamination with raw meat is not an issue.
Next, lots of moving parts or generally relying on one "assembly line" production has a few fatal flaws. Namely, these are the following:
- 1. Lots of moving parts means potential for many things to break.
- 2. If your entire burger making process relies solely on the machine, you are screwed if it breaks on rush hour. Anyone who throws their eggs in one basket doesn't know risk management.
- 3. The veggies are not refrigerated. This is a health hazard if you aren't moving enough burgers at a time. Looking at the prototype this could be implemented though, since veggies are all roughly next to each other. This unit comes to mind when I saw the burger bot https://www.silverking.com/project/lettuce-crisper-dispenser/ https://www.silverking.com/project/lettuce-crisper-dispenser...
- 4. You might be limited in variations of what burgers you can make. Manual labor cooking allows for infinite customization, machines do not. Many burger chains are going for "green" based low-fat burgers as well, where you use lettuce leafs over burger buns. In addition, a few burger chains also stamp their logo on the bunn by burning part of the top. Some customers might request things like no pickles, double onions, etc. Machines wouldn't account for it probably.
- Kagerjay 8y agoBecause of #2, you will still need a backup method of cooking your burgers manually. This might be done on the machine or a standalone grill. You will still need a commercial griddle more than likely (usually a 24" or 36") as a backup. Whereas something like misorobotics only performs the flipping, so this is unnecessary. Onto the actual comments of the video itself. The author mentions 5 minute breaks to read books, etc. Those sound really great but in reality people come to their job to pay the bills. Employees already abuse smoke breaks so its going to be abused as well. This wouldn't fly for part time employees especially too. If you've run a restaurant you would know this to be true. Another issue with this machine is how big of a footprint it is, and that it needs to be displayed somewhere openly. If you intend to go with a machine like this, you have to 100% know it will be in place before the store even opens. Because of this only a franchise would invest in this machine. Restaurants generally have a few different patterns for kitchen design layouts, and they vary based on the actual building size. For instance, some restaurants might have a square-ish foot print space, some would have a rectangular-ish layout spacing. Some might have prebuilt interior walls, others might not, so these are contributing factors. Basically, if you buy this machine, you better bet everything you have on it and make your whole concept revolve around it as well. This means training staff, having trained technicians on hand, parts for JIT supply through nearby vendors or in house stock, etc. ------------------------------------------------------------------ Also, there is still lots of innovation going on in the restaurant industry still. You don't hear about it on the news, but one item that is really penetrating the market right now is dropin induction based cookers here http://vollrath.com/Vollrath http://vollrath.com/Vollrath, drastically reducing maintenance costs and improving safety. Its currently being discussed with Chipotle as a replacement for their warmer line (e.g. the place where you order all your food and look through the sneezeguard, etc). Most newer concepts revolve around the Chipotle-style serving process, so it has large market implications. One item that is actually "high tech" that actually works (for 5+ years) in the market is smart combi convention ovens. Its been around for some time, here's a youtube demo of it https://www.youtube.com/watch?v=kb5I3JcA5bA https://www.youtube.com/watch?v=kb5I3JcA5bA. The reason why it works is because it simplifies many operators task and produces a variety of menu items that pass for a 5 star gourmet restaurant. It also has a small footprint so the cost is usually justifiable (Usually 20k to 30k range), and many times its used in banquet, senior homes, and a la carte style cooking. The reason it works is because it enables the chef to also perform ANY type of cooking method (parbroil, partial frying, steaming, baking, roasting, saute, etc). Other things that are currently being adopted by the market because they are solving issues related to cooking itself(not assembly line processes) - sou vide based cooking, vacuum based smoke injection, air frying, etc ------------------------------------------------------------------ TLDR I think AI based commercial food equipment is interesting. I can 100% tell you experienced restaurant owners prefer stupid-simple equipment that handles one task extremely well. I don't believe this type of assembly robot will hit it as big as kiosks designed for hostess / cashier replacements, delivery food robots / servers, or dedicated robots like misorobotics for handling singular tasks. Many of these items I have just listed don't have a huge investment cost in terms of footprint, or maintenance, and have a lower risk portfolio. Many of these are already being tested in california and parts of Japan (or have for some time). You need to understand what the problems restaurants actually face. While every restaurant faces issues of food consistency, these can be solved with many types of equipment in the market already. The other issue that many restaurants face is customer-service quality - e.g. staff are trained poorly, staff don't add the order to the system, servers in rush hour are doing too many things at a given time, etc. It actually makes a lot more sense to automate this as much as possible, with services like opentable, smartRobots, etc. Lastly, restaurants always have to deal with potential health code violations, infestations, and poor reviews on yelp / google. Building a burger is not a problem almost any restaurant faces IMO. Assembling a proper burger requires little to no skill at all, can be fucked up and still works fine (e.g. look at McDonalds). However cooking a burger patty does require some skill but again there is equipment that handles that. Misorobotics does solve this issue because the operator does have to be present to physically flip the burger, else it burns over. I really wouldn't be surprised if there was a way to cook a burger like you would on a pizza conveyor toaster, but I have not seen it yet. Example: https://www.youtube.com/watch?v=dBgNEbQDX3k https://www.youtube.com/watch?v=dBgNEbQDX3k. Those are the reasons why I don't believe assembly-line based burger production is going to be a big thing. Not only that, if you dig back a little into another prominent industry, most car companies aren't even using pure assembly-line production either (e.g. The Toyota Way). Or if you want a programming based example, assembly line production is like a sequential based process. Its can be slow because you have to wait for one step to finish before doing another. However, concurrency based approaches (Async JS / NodeJS, GO-lang concurrency, hyperthreading) lets you process tasks much faster. That's how restaurants operate and the ones who do it best are the ones you actually know about today.