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> Okay, then can you put me in contact with an Apple developer to discuss their software Yes, if you use one of the two "Technical Support Incidents" per year
by comex 8y ago
> Okay, then can you put me in contact with an Apple developer to discuss their software
Yes, if you use one of the two "Technical Support Incidents" per year you get as part of the standard (paid) developer program:
https://developer.apple.com/support/technical/ https://developer.apple.com/support/technical/
There's also Radar (which despite its reputation as a black hole does reach engineers), and WWDC.
- jakobegger 8y agoCan confirm that you can actually reach developers at Apple by contacting DTS (developer technical support). However, in my experience, the answer was either "sorry that's out of scope" or "can you please report this as a bug" or "this feature intentionally doesn't do what you want.
- chris_wot 8y agoI once found a bug in Safari that affected reading LibreOffice's OpenGrok instance on iPads. I reported it to Apple, but eventually I managed to find the radar incident, then I was able to find the WebKit Safari commit where an Apple person fixed it. I emailed him directly and he very nicely replied, though there wasn't anything he could do. This all worked outside the Apple support system. Ironically, Apple probably have the best consumer support system out of anyone, and they are still not brilliant.
- vortico 8y agoDo you know if they allow companies to purchase more than two?
- karoofish 8y agoYes you can. "Additional TSIs are available for purchase in either a 2-pack for $99 USD or 5-Pack for $249 USD in the Code-level Support section in your account."
- vortico 8y agoThanks! Noted for later, I might need it. "I'll take 5 2-packs please." "Sure, we can just do two 5-packs." "No, I'm trying to save three bucks here."