5 ms·
> That Google doesn't provide support is a myth. Try getting support for anything that's not G Suite or Project Fi (which have arguably good customer support).
by ReverseCold 8y ago
> That Google doesn't provide support is a myth.
Try getting support for anything that's not G Suite or Project Fi (which have arguably good customer support). Sometimes the "support" is just a link to the forums.
- fwn 8y agoI interacted with their German hardware support twice and the experience was great. I'm no expert, but maybe it's the free-to-use products that lack support.
- majewsky 8y agoNitpick: Can we please stop saying "free-to-use" and instead say, for example, "paid-with-data"?
- SmellyGeekBoy 8y agoNope.
- throwaway080322 8y agoOr "spyware"? The fact that it historically meant something else doesn’t make it less fitting in my opinion.
- endless1234 8y agoBut that implies you don't (also) pay with data if you pay for the service, which is often not true
- Arnt 8y ago"Paid with data" sounds nominally accurate but misleading. Suppose there were a paid mail service, and another free one with a billion users, and the paid service's spam filtering relied on the free one for accuracy. (Spammers can't very well spam a hundred thousand people without hitting at least a few thousand of the billion.) Would you say that the users of the free one pay with data? They do, but to me, the phrase "paid with data" suggests other data than just the spam you get and whether you click "this is spam" on a particular message.
- eythian 8y agoIt's not always true. Many things (often smaller things) are free to use and not paid with data.
- ma2rten 8y agoThere is Google One for all Google products. I used it and it was quite good.