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Here's a non-nonsensically opaque mail I recently got. Blocking early-adopters and developers won't go well. Infuriating. Hello, Thank you for your in
by optimiz3 8y ago
Here's a non-nonsensically opaque mail I recently got. Blocking early-adopters and developers won't go well. Infuriating.
Hello,
Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.
Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you log into your Coinbase account to send any remaining balance offsite to an external address.
Should you have any questions or need assistance, please let us know and we'll be happy to help.
Respectfully,
Coinbase Customer Support
And the follow up:
Hello,
Thank you very much for your phone call about your account restriction.
There are a variety of factors which have been weighed in your case, and we unfortunately are unable to elaborate on our internal decision process. Please know that we do not make these decisions lightly, and do regret losing you as a customer.
We wish you all the best in your future endeavors. If you have any additional questions, please reach out to us by directly replying to this thread.
Regards,
The Coinbase Team