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I am an avid checklist user. I have a number of complex processes which are repeated monthly, quarterly or yearly. When the office is calm and I am feeling good
by jimnotgym 8y ago
I am an avid checklist user. I have a number of complex processes which are repeated monthly, quarterly or yearly. When the office is calm and I am feeling good I don't need them and find myself ticking them off having already done the stage. When I am feeling less-good, the office is noisy and I keep being interrupted the check-lists are the reason I succeed.
Yet still I find almost complete resistance to them by colleagues. They seem to think it is somehow demeaning to reduce their work to a fixed process. Perhaps it takes the mystique out of it, and gives the idea that anyone could do it.
- petra 8y agoIn some sense this makes sense in capitalism: If you simplify your job, everybody could do it, and the salary and job security would go down.
- rflrob 8y agoOnly if the job really could be done by anybody. Pilots use checklists for basically everything, but I don't think there's a widespread belief that the pilot could now be replaced by J. Random Passenger. The point of a checklist isn't necessarily to completely remove any thought or training from a process, but to ensure that every critical step is performed in the proper order.
- jimnotgym 8y agoSpot on. My checklist is not so easy to follow even by people with equivalent qualifications. It works as a aide-memoir for me, but anyone else would have to learn my profession and look-up the procedure for each task.
- drdrey 8y agoCan you give some examples of the kind of complex processes you are referring to?
- jimnotgym 8y agoAccounts preparation at a mid size multi-channel, multi cost and profit centre business.