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I mean, the whole enterprise is damaging. Workplaces are not humane, they're hostile (in a blithe, disavowed way of course) and overtly not designed for the int
by draw_down 8y ago
I mean, the whole enterprise is damaging. Workplaces are not humane, they're hostile (in a blithe, disavowed way of course) and overtly not designed for the interests of the people occupying them. Including whether it's considered appropriate to show your feelings (usually no).
- stevenwoo 8y agoHow do you find work where this is not true? (assuming that you are working)
- draw_down 8y agoI don’t know. (I am working and include my job in the above, as well as any other job I’ve had)
- phyzome 8y agoI've never worked customer service, but I know that some managers will 100% stand by their employees against abuse from customers, and don't demand smiles. I've heard of this specifically w.r.t. some coffee shops. (Now I wonder if this has anything to do with France's reputation for surly customer service -- are the employees simply not expected to give "service with a smile", and Americans are horrified by the contrast?)