That, precisely, should be the COO’s job description. Like, almost literally. Consider the alternative: the CEO is a professional “manager” who can run the sho

That, precisely, should be the COO’s job description. Like, almost literally. Consider the alternative: the CEO is a professional “manager” who can run the shop, but may (or more likely, may not) understand what the shop is all about. Then who drives vision and strategy? Someone lower in the hierarchy can’t get himself taken seriously enough (sorry, but that’s just the nature of hierarchies). He (Atul) could be made the exec president or something of that sort, but an organization like this one needs a more hands-on visionary, who can corral the staff, while leaving the administrative and political minutiae to a trusted lieutenant.