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Do you know how much Facebook makes, on average, off each of its members?
by XalvinX 8y ago
Do you know how much Facebook makes, on average, off each of its members?
- sparrish 8y agoDoesn't matter. You don't pay any of that. You aren't the customer.
- XalvinX 8y agoNot trying to be argumentative or anything, but newspapers and magazines have long had a similar model, but you have to pay for them. So does that 25 cents change you into the customer, even though they make way more from ads? I think it is a greyer area then people think. We are entering what is called by some deep thinkers as "The Attention Economy" and you pay for stuff with your time and attention which clearly is worth money.
- deleted 8y ago[deleted]
- dominotw 8y agoSo according to this it would be ok for them to not provide any customer service if they were breaking even or running at a loss?
- XalvinX 8y agoAre you asking my opinion? In my opinion all companies, as well as government agencies and most other organizations, should have polite, knowledgeable, trained, and responsive customer service. At the very least, they could use email, which for me is actually better than talking on a phone (which I detest, especially if the rep has a strong accent). Email has many other good benefits and provides a documented trail that can be used to escalate cases by either party, or even in a court of law if necessary.
- dominotw 8y ago> In my opinion all companies, as well as government agencies and most other organizations, should have polite, knowledgeable, trained, and responsive customer service. ok I understand but how does that relate to how much money they are making per customer?
- XalvinX 8y agoYour question was about that.