> I want you to think about all the technology we use every day. Our phones, desktops, laptops, are full of bugs. Hell I found bugs in the ticketing system I bu

> I want you to think about all the technology we use every day. Our phones, desktops, laptops, are full of bugs. Hell I found bugs in the ticketing system I buy metro cards from the other day. We see display kiosk crash all the time. These arguments don't make a lot of sense to me: - Do you think display kiosks would still crash all the time if the industry spent a few hundred millions at improving them? - Do you think the metro ticketing system would have as many bugs if the transit agency spent a billion on it? If not, why are you comparing very different situations? Maybe we need to use average number of bugs per amount spent on dev instead of average number of bugs per project or per # lines of code