The root of the problem of all of this is the Quarterly Earnings Report. Every public company has to show growth every single quarter, otherwise investors will

The root of the problem of all of this is the Quarterly Earnings Report. Every public company has to show growth every single quarter, otherwise investors will punish them. Therefore they have to do every dirty little thing they can to get money coming in. Get rid of the quarterly reporting and let businesses get back to competing on customer service and you'll see this all go away.