Excessive complaints? A machine that costs >2000$ that very likely will have a broken keyboard, that is missing the function keys and all the useful ports have

Excessive complaints? A machine that costs >2000$ that very likely will have a broken keyboard, that is missing the function keys and all the useful ports have been removed. What is excessive in the complaiants made by people that spent a lot of money and would like to have a working machine without having to pray to win the keyboard lottery?