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That the way all new washer / dryers are now. It's cheaper to replace than to fix them... the cost/benefit of having someone come out to see what the problem is
by mbreese 8y ago
That the way all new washer / dryers are now. It's cheaper to replace than to fix them... the cost/benefit of having someone come out to see what the problem is just isn't worth it anymore. This isn't a Samsung thing... I had the same thing happen with a Whirlpool washing machine just a few years ago.
And I did take the thing apart to see what needed fixing -- it would have been much more expensive to fix it rather than replace it.
- kop316 8y agoI agree, at $100 to bring someone out just to look at it (and not even fix!)...it really isn't worth it. Some dryers seemed to be a bit more friendly, I ended up getting a dryer that you could remove the back panel. I would assume (more hope) this makes it easier to replace parts.