I've got the same experience in Lisbon. When Uber showed up drivers were great, they could follow directions, they always asked about the radio and the AC, they

I've got the same experience in Lisbon. When Uber showed up drivers were great, they could follow directions, they always asked about the radio and the AC, they never complained about the pick-up/drop-off places and didn't have inappropriate conversation, they spoke perfect Portuguese and/or English. 4 years later, we have drivers that can't follow basic directions, that don't speak either English or Portuguese, that leave the turn-by-turn voice on, default to the terrible EDM stations (they used to default to neutral, low-key radio stations) and worst of all, drive very dangerously.