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As an Australian it's horrifying to hear the US experience with 911. We dial 000, and the standard experience is that it's picked up straight away, you answer "
by thomasfedb 8y ago
As an Australian it's horrifying to hear the US experience with 911. We dial 000, and the standard experience is that it's picked up straight away, you answer "Police, Ambulance, or Fire" and "State and Town" and you'll be speaking to a call-taker in less than half a minute. Every now and then something goes wrong (like a big cable gets cut) and the national Telco gets an appropriately huge flogging, but 99.9% of the time it's clockwork.
- cstrat 8y agoAs an Australian who has never had to call 000... I am glad to hear that it works :)
- thomasfedb 8y agoBest advice I can give when calling 000 - let the call-taker follow the script. There will be a point in the call when you can add extra info, but they have a list of things they have to ask before they can press 'Dispatch!', you'll both have a better time if you let them ask their questions in order.
- cstrat 8y agocheers, thats a good tip I hope I will remember if I ever need to call in.