Patients received incorrect blood test results and it's impossible to argue Theranos didn't know that this was a risk of what they were doing. In Bad Blood ther

Patients received incorrect blood test results and it's impossible to argue Theranos didn't know that this was a risk of what they were doing. In Bad Blood there were anecdotes of people being sent straight to the hospital because of worrying results. Beyond the psychological harm in the reported false positive cases why are you confident that no patients were harmed in even worse ways (i.e. false negatives, not catching a condition early)?