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I have an app in the windows store with a few thousand users. When anyone emails me with feedback or an issue, I usually ask if they want to try the beta versio

• rhardih 8y ago
  That actually sounds like a great approach! I can imagine you've triggered a sense of involvement or idea ownership in the most active ones. From my own experience, as a user, reporting a bug er suggesting a feature in a product, only to see it fixed or added, has a tremendous effect in loyalty and even promotion of said product. I think I'll definitely adopt this idea once properly released.
• paul7986 8y ago
  Forget usertesting.com use Mechanical Turk(get testers to download screen record plug in for chrome to record/send you their tests..charge $10 or less a test). Way cheaper and you get more screen recorded tests for less.
• na94 8y ago
  I do something similar. I have a Android app that I sell outside of the app store. I did build some licensing and support infrastructure to allow for automatic notification of updates. There is also a Beta release channel. Therefore, I use the support conversation in order to see if they want to be flipped to that channel. I also use ACRA and Tracepot to capture crashes and anomalous events. Users can also email me a debug log along with their current app settings. This has evolved over a 5 or 6 year period.