I don't want to infantilize users either, but I do want to give them the right tool for the job. Some people are core users and want powerful tools. Some are ri

I don't want to infantilize users either, but I do want to give them the right tool for the job. Some people are core users and want powerful tools. Some are ring[1] users and want simple tools to quickly and easily do simple things without having to develop a core competency. [1] Ring User is a Jared Spool term for non-core users--they are in a ring around the core. The Core/Ring more useful model than Expert/Novice, because expert conflates expertise in the tool with expertise in the domain area. https://articles.uie.com/multiple_personalities/ https://articles.uie.com/multiple_personalities/